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Delivery Information

We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Free Delivery

Free shipping is available when you spend £25 or more. 

For instance, if you order your goods before 1:00 pm, Monday to Friday we will deliver them in two business days with Royal Mail 48 Tracked.


Cost


Delivery Services
Locations
Delivery Schedule
Cost per Shipment
Orders over £25 = (FREE) Royal Mail 48 Tracked 
UK Delivery*
3-4 Working days
£ 0.00 (Free)
Orders over £50 = (Free) Royal Mail 24 Tracked
UK Delivery*
1-2 Working day 
(90% delivered next day)
£ 0.00 (Free)
Royal Mail 48 Tracked
UK Delivery*
3-4 Working days
£3.50
Royal Mail 24 Tracked
UK Delivery*
1-2 Working days 
(90% delivered next day)
£4.99
Delivery Outside UK
Europe DeliveryEurope4-7 days£8.50
International DeliveryWorldwide7 - 14 days£12.00




* Areas excluded: Scottish highlands, BT Postcodes, Chanel Islands, Outside UK


Free Delivery

Free shipping is available when you spend £25 or more. 

For instance, if you order your goods before 1:00 pm, Monday to Friday we will deliver them in two - three business days with Royal Mail 48 Tracked.


We USE Royal Mail Delivery Services and Royal partners for all delivery services.

United Kingdom
Goods are dispatched by the choice you select during checkout

Royal Mail: If you are not in when your parcel arrives they will keep the package at the local depot for 7 days enabling you to pick it up. After 10 days the parcel then returns to us - Postage will be required to be paid again for item to be sent again.

Southern Ireland:
Goods are dispatched by Royal Mail Tracked delivery.

Europe:
Goods are dispatched by Royal Mail Tracked delivery.

Rest of World:
Goods are dispatched by Royal Mail Tracked delivery.

BFPO (British Forces Post Office):
Goods are dispatched by Royal Mail Tracked delivery. 

The Charges

UK Postal Charges - Up to 2kg of Goods: 

Royal Mail Tracked48 Delivery (3 - 4 working days) £3.50
This service will provide a tracking number and can be tracked at any stage of the delivery process. This service also is insured and requires a signature.

Royal Mail Tracked24 Delivery (1 - 2 working days) £4.99
This service will provide a tracking number and can be tracked at any stage of the delivery process. This service also is insured and requires a signature.

*This price will be reviewed quarterly as and when Royal Mail Review our charges.

Courier Charges - Up to 30kg of Goods:


* Non delivered parcels for the UK will be returned after 3 delivery attempts and a fee of £8.50 is then charged by Royal Mail for this return service. 

You may receive calling-cards if Royal Mail (and there partners) have been unable to deliver their parcel. If you then fail to re-arrange a delivery with Royal Mail directly or collect from the local depot this fee is incurred. We will pass this charge on.


Remote Location Delivery Charges
It has recently come to our attention that certain areas in the UK cost us a premium to reach by courier. Remote locations in Scotland, Channel Isles, Isle of Man & Isle of Wight tend to be the frequent ones. If your parcel requires this additional shipping charge we will advise you.

BT postcode - £19.25 next day, £11.25 two day.
Scottish Highlands - two day only £11.25
Channel Islands - £19.25 next day only

Europe and Southern Ireland Delivery charge *
Not Offered

Rest of World *
Not Offered

Back Orders & Split Deliveries

If there has been a manufacturing delay or something has been out of stock on your order for 12 days then we are happy to split or back order part of the waiting order. The delivery charge on the second delivery for the order will be charged at cost if requested. 

Please note:
 We will not do this on an order unless the item has been waiting more than 12 days.

Redelivery Charges.
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if they were out. After a week the parcel is shipped back to us. Unfortunately, the redelivery charge to dispatch the goods back out is not subsidised.

UK Re-delivery Charges:-
Royal Mail - £Cost
Courier - £Cost

Europe and Rest of the World:-
Royal Mail - £Cost
Courier - £Cost