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Packaging and Distribution

The Dispatch

All products are shipped securely in discreet packaging.


Goods that are in stock are dispatched within 24 hours, Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If there is a manufacturing delay or we are out of stock with any products you will be notified by email as soon as we are aware.

*Cut off for overnights is 1pm, if we can we will dispatch up until 2pm.


We use Royal Mail and DPD courier.

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United Kingdom
Goods are dispatched by the choice you select during checkout

Royal Mail: If you are not in when your parcel arrives the delivery company will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.

DPD: If you are using this service please provide an email address and mobile number. DPD will contact you customer by text or email to notify them of a delivery time and date. If this is not convenient for you, they have the option to change it. DPD will attempt delivery 3 times - if they are still unsuccessful after this time the parcel is returned back to us.

In some rare cases, DPD may not deliver the next day. But is 90% next day service.

Southern Ireland:
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via DPD International shipping rates apply.

Europe:
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via DPD International 

Rest of World:
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via DPD International

BFPO (British Forces Post Office):
Goods are dispatched by Royal Mail Recorded delivery. 

Note: You may receive an order going to a BFPO address. The address may contain an overseas country. This does not matter. All BFPO parcels are delivered to a central office in London and then distributed overseas by the Army. When dispatching these orders please select BFPO from the drop-down country list.